Frequently Asked Questions
Everything you need to know about your cozy experience with My Bear Hugs.
What materials are used in My Bear Hugs apparel?
We prioritize comfort and quality, using premium organic cotton blends and high-grade recycled polyester to ensure every piece feels like a warm hug against your skin.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return and exchange policy?
We offer a 30-day 'Love It or Return It' policy. If you aren't completely satisfied with your purchase, you can return or exchange unworn items with original tags within 30 days of delivery.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite fitting garment at home and comparing it to our charts for the perfect fit.
How should I care for my My Bear Hugs clothing?
To maintain the softness and longevity of your items, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.
Do you offer gift wrapping or personalized notes?
Yes! During checkout, you can select our 'Gift Wrap' option and include a personalized message that we will hand-write on a My Bear Hugs card for your recipient.